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Frequently Asked Questions
Arrival, programmes, medical suitability, food, connectivity and cancellation.
Before you book
Tell us your goal and available dates through the enquiry form or booking flow; a wellness advisor recommends a programme and length. Your on-site doctor confirms and adjusts it.
No. Many guests come for preventive rest and rejuvenation. Programmes scale from a gentle 3-night reset to full clinical Panchakarma.
Yes — it's part of booking. It lets the clinical team prepare your plan and flag anything that needs modification.
All meals are vegetarian, mostly organic and grown on site. Programme guests eat to their prescribed diet chart. Allergies and preferences are recorded in the guest portal.
Wi-Fi covers the rooms and public areas. Digital-detox programmes ask you to hand devices in voluntarily.
Full refund up to 14 days before arrival, 50% up to 7 days, non-refundable inside 72 hours — with medical exceptions. Full terms are shown at checkout.
Begin your retreat
Speak with a wellness advisor or reserve your dates now and complete the medical questionnaire online before you arrive.